Old Surety Life Insurance Co

Thank you for selecting the Old Surety Life Insurance Company website for policyholder eligibility and claim status information.

To verify benefits/view EOB for a Medicare Supplement Policyholder:

Benefits/Claim Status/EOB Check/EFT Lookup

Pre-Certification

Pre-Certification is not required by Old Surety. The Company follows all Medicare guidelines.

EFT / ERA Enrollment

Zelis Payments

Zelis offers complete transparency and easy access to payment and remittance data from over 550 payers across all your TINs in one user-friendly experience, significantly reducing manual work and operational costs to collect related to claim payments, while accelerating provider cash flow.

With Zelis, you will:

Choose to receive a faster, premium payment experience via Virtual Credit Card or ACH+.
Access consolidated payments and data from over 550+ payers in one, secure portal.
View payments history by claim and export remittance data in various formats (835, CSV, XLS, or PDF).
Deliver ERA/835s to your clearinghouse or via SFTP reducing the need for manual entry.
See key revenue and claims insights visualized in intuitive dashboards.
Benefit from a single point of contact for support on payment delivery and remittance questions across all 550+ payers in the Zelis Network.

Enroll today by calling Zelis at 855.496.1571

To learn more, please visit www.zelis.com/built-for/built-for-providers/medical-practices/

ePayment Center

ePayment Center offers a no-cost enrollment for EFT/ERA transactions from Old Surety Life Insurance Company (OSL) and access to remittance data and payment history via the OSL ePayment Center Portal. Each TIN will need to enroll in its own ePayment Center.

ePayment Center offers:

Payments from OSL via ACH direct to your bank account.
A secure portal to access and export OSL remittance data, including 835 format.

To enroll:

Visit OldSuretyLifeInsurance.epayment.center and obtain a registration code.
After registration is reviewed and confirmed, you will receive an email from help@epayment.center with a registration link.
Click the link in the email, complete the registration process, and set up your account.

After registration:

Sign in to OldSuretyLifeInsurance.epayment.center using the username created during account set up.
Enter bank account information.
Select remittance data delivery options.
Review and accept ACH agreement and click "Submit".

After the registration and enrollment process, your bank account will undergo a pre-note verification to validate the account prior to beginning EFT/ACH transactions. This may take up to 6 business days to complete.

Helpful information and forms are just one click away.